L1/L2 Desktop Support Engineer

  • 2 Years Exp.
  • Ahmedabad, Gujarat
Job Description:

  • US Shift (8:00 PM to 5:00 AM)
  • Working Days: 5 days (Mon-Fri)
  • Experience: Min. 2 years



  • Must be aware of Microsoft technologies like AD, DNS, DHCP, IIS, FTP, Terminal- Server and application servers etc.
  • Able to be aware of common networking concepts like, Ip addressing, VPN, Wi-Fi, Lan, Man, Wan, SSH, Telnet, Firewall, Printer etc.
  • Must know Troubleshooting Laptop, Desktop, Printer and other hardware.
  • Should be aware of Back up & restore technologies, Types of backups, online & offline backup, Server & Client patching, patch management, windows update, upgrade & downgrade, Software upgrade & downgrade etc.
  • Should be aware with system monitor, network monitor, Remote access management, generating & managing report, MDM Reports, inventory report, A/V reports, Risk intelligence reports etc.
  • Should have knowledge of IT process, Ticket management, solar-wind console management. Remote management tools etc.
  • Knowledge of network technologies (i.e. routers, switches, network and routing protocols, DNS/DHCP)
  • Knowledge of Basic/Advance office tools.
  • Ability to understand and apply technical concepts.
  • Team skills, including the ability to establish and maintain effective working relationships.
  • Perform customer service duties and respond to customer requests.


Infomatic Solutions is always looking for talented individuals to join its team. We recognize that productive individuals are valuable additions to our organization. If you possess the zeal and passion to work with a great company, we invite you to apply by filling out the form below!

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L1/L2 Desktop Support Engineer

  • 2 Years Exp.
  • Ahmedabad, Gujarat
Job Posted
March 4, 2024
Remote Staffing
Job Location
Ahmedabad, Gujarat
HR Phone number
HR E-mail address
[email protected]